Lia Cao is a Managing Director and the Head of Business Transformation in CIB Treasury Services. She works across the various wholesale payments businesses within J.P.Morgan Chase (Treasury Services, Trade Financing, Chase Merchant Services and Commercial Card) and oversees the governance of client coverage and investment prioritization. She works closely with the sales teams across JPMC’s payments businesses from the Corporate and Investment Bank, Commercial Bank to Consumer & Community Banking.  Lia has been championing the effort in establishing the Global e-Commerce Solutions Group that designs and scales up cross-product solutions to meet the needs of complex, strategic e-Commerce clients. She also chairs the Global e-Commerce Risk Advisory Forum with key stakeholders from Sales, Product, Global Financial Crimes Compliance, Compliance, Risk and Legal departments of CIB and Commercial Bank.  Previously Lia was the Head of CIB Strategy in the Americas. She also worked in...